07.50–08.30
Registracija udeležencev & mreženje ob zajtrku (kava, čaj, sok, pecivo, sadje, obloženi kruhki)
08.30–10.30
"The Shopper psychology, part I"
10.30–10.45
Odmor
10.45–12.45
"The Shopper psychology, part II"
12.45–13.15
Kosilo
13.15–14.45
"Claims development, part I"
14.45–15.00
Odmor
15.00 – 16.30
"Claims development, part II"
16.30 - konec